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What our clients say about us |
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We think we offer a professional service and are approachable and reliable ... but we prefer our clients to speak for us.
"We wish to thank Harlequin
for their efforts during the Flood Warning in July 2007. We were
able to put in place revised shift patterns as well as organise
plant and materials in a professional manner and to the requirements
of our customer with very little notice. This is a significant
effort that is fully recognised"
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"Your promptness and the efficient
manner in which you constructed the cross-over at the property
is much appreciated"
Another letter from a satisfied customer
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After a job has been completed, we ask all our clients to fill in a satisfaction form which asks them to rate our performance as a company on a scale of 1 to 5 The questions are: Were our office staff polite and helpful when you first called the company? Did we keep you informed as regards your enquiry? Were our site operatives polite and helpful? How would you score our standard of work? How would you score us overall? Over 90% of clients gave us top scores for all questions during the last year
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